Idea to Integrate Spice's IT Ops

The migration and integration will be carried out by IBM. As part of the deal, IBM will manage all IT operations and services for IDEA s business in Punjab and Karnataka. In addition, IBM will migrate the IT help desk services to its centralized helpdesk in Pune.

After completing the transition, IBM will manage IT operations in the two service areas, under the existing outsourcing services contract with IDEA as per revenue sharing model.

The deal builds on the existing 10-year business transformation pact that IBM had signed with IDEA Cellular in March 2007 to integrate, innovate and transform Idea's business processes and IT infrastructure. The complete integration, transition and migration of the IT operations and business processes of Spice Communications with Idea is expected to be completed within 27 months and is valued at approx US$19.2 million (Rs. 86 crores).